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FAQs

Where is the template for the E996L on a wood door?

Resolution: The template for E996L wood template is the same as 996L wood template. W20003 for rim or vertical rod and W20006 for mortise.:

What trim took the place of the P1445?

Resolution: 810NL and it is the same as the old P1445 trim number.:

Why would a 6111 blow fuse?

Resolution: Either a bad solenoid or short to ground.Check resistance, 12VDC solenoid measures 21 Ohms and 24VDC solenoid measures 70 Ohms.Check for a short to ground in the wiring between power supply an...:

What is the new part number for 588-000?

Resolution: The current part number to the 19-V top latch is 650389-00.:

Do we offer metal end caps for the 22 series?

Resolution: Yes.22 End Cap Kit (Metal) is part 90039722 End Cap Kit part number 900981 is black plastic.:

What strike do I specify with the 9975 device on a pair of 1 3/4" thick doors with a flat overlapping astragal mounting on the exterior of the active door?

Resolution: Use the 575-2 strike with 9975 device on a pair of 1 3/4" thick doors with overlapping astragal mounting on the exterior of the active door. The strike lip has been cut off to eliminate any interfe...:

Should the EPT-2 or EPT-10 be used on an EL device?

Resolution: Either EPT product will work fine for the EL.If you ever anticipate to add any additional electrical options such as RX or LX switches or electrified trim you may want to use the EPT10.:

What option boards do I need to use an auto operator with EL devices and a PS914?

Resolution: An optional board such as 900-4RL (AO operation) board is not needed with LCN auto operators and EL electric exit devices. The LCN auto operators have the ability to sequence with the power supply ...:

What is the part number for the 4111 friction hold open arm?

Resolution: The friction style hold open arm part number is: 4110-3049EDA, hand, and finish.:

How to establish communication between the WPT400 and HHD

Resolution: Although the WPT 400 portable tester has a USB connector inside you can not communicate with it using the HHD as it is delivered from the factory. To connect the HHD you must open the case and atta...: