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FAQs

Resolution: This is possible but the 1790 may not go back into the same location on the door as the 1690 device due to the difference in device backsets. The 1790 must maintain the 3/4" backset from the f...:

What replaced the Von Duprin 372L trim?

Resolution: The Von Duprin 372L & 370L/BE series trims are discontinued and there are no replacement for them. The new 33A/35A series exit devices use 360L trim. 370/BE trims were used with old style 33/35...:

Is there a special template for a 4640 companion closer?

Resolution: ST-3066 is the Companion Closer for a 4642 operator. It is a 4642 mounting channel and cover, a manual closer, and with no electronics. Order a 4642 x ST-3066. For current pricing o...:

What power supply is used with RX or LX switches?

Resolution: The RX switch is request exit and the LX switch is latch bolt monitor switch. They do not require a power supply directly. The electrified hardware that the RX or LX switch...:

Explain why can't you use a 371L on a 5547L when you can use it on a 5547L-F?

Resolution: On the 5547-F device both rods lift and on the regular 5547 device the rods move towards each other. A 371L control trim lift the top rod, so it would not pull the top rod down on a regular 5547 d...:

Are astragals required on fire doors?

Resolution: Astragals are required on: 3 hour fire rated pairs: Double doors - swinging in the same direction Double Egress - swinging in opposite directions Fire rated Dutch Doors Fire rated 1 3/4" t...:

Is there a conversion kit to add Electronic Dogging (ED) or Electric Latch Retraction (EL) to a 1690 or 1790 in the field?

Resolution: There is no conversion kit to add EL or ED to an existing 1690 or 1790 series device. All of the components are built into the device, since the device does not have a separate base...:

Where is the template for the E996L on a wood door?

Resolution: The template for E996L wood template is the same as 996L wood template. W20003 for rim or vertical rod and W20006 for mortise.:

What trim took the place of the P1445?

Resolution: 810NL and it is the same as the old P1445 trim number.:

Why would a 6111 blow fuse?

Resolution: Either a bad solenoid or short to ground.Check resistance, 12VDC solenoid measures 21 Ohms and 24VDC solenoid measures 70 Ohms.Check for a short to ground in the wiring between power supply an...: