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FAQs

Is the Von Duprin 1609 strike fire rated for pairs of doors?

Resolution: The Von Duprin 1609 cannot be used on a pair of fire rated doors. We recommend using the Von Duprin fire rated mortise exit device in lieu of the rim device such as the Von Duprin 5575-F,...:

Is there a part number for extension rods for 1690/1990 devices?

Resolution: From 9' to 10' use part # 4270100197 extension rod kit. :

What is the part number for the L9453 lock body?

Resolution: The L9453 mortise lock case part number is L283-137.:

How do I set the hold open on my 4040 closer?

Resolution: The hold open position on a "REG" or "EDA" hold open arm is set with the door to a few degrees shy of the desired hold open point. To properly set, open the door 5° less then the desired hold open...:

What is the part number for the blank escutcheon trim that matches the 996L escutcheon?

Resolution: The 996EO trim is just the plate without the lever and cylinder hole:

What would cause an ME Series closer (2310ME/4310ME/4410ME) to pop back into hold open as it is closing?

Resolution: This condition can be caused by the "closing speed adjustment" being regulated for a fast closing speed. Try adjusting the closing speed to slow down the closing of the door. If that does not corre...:

Does Schlage or Falcon offer a backset greater than 5"?

Resolution: Only the Schlage D-knob and ND products are available with an extra long backset. The part number for backsets over 5"-42" is XC03-069, this part will ship as an extension link to b...:

Is there an exit lock offered in the ND series?

Resolution: The ND12 and ND25 are both exit locks.ND12 Outside lever always fixed. Insidelever always unlocked for immediateegress.ND25Blank plate outside. Inside leveralways unlocked for immediate egress.:

What is the part number for a B500 tailpiece?

Resolution: B500-Series Tailpieces Description Door Thickness Part Number Single Cylinder B560P, B563P 1 3/8" - 1 3/4" B520-651 >1 3/4" - 2 1/4" B520-652 B560GD, B560BD, B56...:

What is the maximum door thickness a Rim cylinder can fit on?

Resolution: For total thickness measurements larger than 3 inches see the special cylinder offerings in the Schlage Pricebook. Specify the part number and include the total thickness. We do no...: