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FAQs

How do I set the hold open on my 4040 closer?

Resolution: The hold open position on a "REG" or "EDA" hold open arm is set with the door to a few degrees shy of the desired hold open point. To properly set, open the door 5° less then the desired hold open...:

What is the part number for the blank escutcheon trim that matches the 996L escutcheon?

Resolution: The 996EO trim is just the plate without the lever and cylinder hole:

What would cause an ME Series closer (2310ME/4310ME/4410ME) to pop back into hold open as it is closing?

Resolution: This condition can be caused by the "closing speed adjustment" being regulated for a fast closing speed. Try adjusting the closing speed to slow down the closing of the door. If that does not corre...:

Does Schlage or Falcon offer a backset greater than 5"?

Resolution: Only the Schlage D-knob and ND products are available with an extra long backset. The part number for backsets over 5"-42" is XC03-069, this part will ship as an extension link to b...:

Is there an exit lock offered in the ND series?

Resolution: The ND12 and ND25 are both exit locks.ND12 Outside lever always fixed. Insidelever always unlocked for immediateegress.ND25Blank plate outside. Inside leveralways unlocked for immediate egress.:

What is the part number for a B500 tailpiece?

Resolution: B500-Series Tailpieces Description Door Thickness Part Number Single Cylinder B560P, B563P 1 3/8" - 1 3/4" B520-651 >1 3/4" - 2 1/4" B520-652 B560GD, B560BD, B56...:

What is the maximum door thickness a Rim cylinder can fit on?

Resolution: For total thickness measurements larger than 3 inches see the special cylinder offerings in the Schlage Pricebook. Specify the part number and include the total thickness. We do no...:

Is the Chexit available on 3347A and 3327A devices?

Resolution: CX3347A and CX3327A Chexit devices will be available at the end of 4th quarter in 2015. :

What is the standard backset on a Falcon B lock?

Resolution: The standard backset for the Falcon B Series is 2-3/4". A 2-3/8" backset is also available if specified.:

Are the Von Duprin EL and the HD-EL solenoids the same?

Resolution: The solenoids are different. The current standard EL solenoid and mounting bracket is a one piece unit. The bracket is crimped into the front of the solenoid. This solenoid and plunger has no mech...: