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FAQs

Can you get a 33/35A Rim device fire rated?

Resolution: Yes. A fire rating was approved in 2016.Please see the 33A/35A catalog here for more information:http://us.allegion.com/content/dam/allegion-us-2/web-documents-2/Catalog/Von_Duprin_33A.35A_Se...:

Is there a template for the 472U or 473U strikes?

Resolution: No. The 472U and 473U strikes are surface mounted on wood frames, so no template required.:

What is needed to upgrade SMS Express from 3.X.X to version 4.0.0?

Resolution: 1. Gather AUDITS from all doors a) This step can be neglected if the latest audit information from your doors is not needed. 2. Backup your facility database a) SMS Express will backup the fac...:

What is the difference between EL and EU?

Resolution: EL: Electrically Locked (Fail Safe), locks when power is supplied and is unlocked when there is no power. EU: Electrically Unlocked (Fail Secure), unlocks when power is supplied and is locked when...:

How do I specify temporary construction cores?

Resolution: Use the cylinder suffix 'T' for full size interchangeable core or the cylinder suffix 'HD' for small format interchangeable core, see Figure 1. Small format also has a disposable core option ...:

Will the Symbol LS9203 scanner work with the HP3000

Resolution: You will need to do some programming on it as well as changing the Handpunch configuration. The barcode reader needs to have an Asterisk programmed for both the prefix and suffix characters. Once y...:

Can the PIM485 work with legacy wireless devices

Resolution: No, the current PIM400 is NOT backward compatible with the legacy Wireless lock products.The legacy PIM is also NOT forward compatible with the AD400 lock product. :

How does the L9453 and LV9453 operate?

Resolution: L9453 Entrance lock operation: Latchbolt is retracted by knob/lever from either side unless outside is locked by 20° rotation of thumbturn. Deadbolt thrown or retracted by 90° rotat...:

What is the part number for the B661 blank plate?

Resolution: The blank inside plate for the B661/761/861 is part number 12-626.:

Will the SFIC mortise housing accept both six and seven pin cores?

Resolution: Yes. Both Schlage and Falcon SFIC mortise housings will accept 6 and 7 pin cores with no additional parts.: