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FAQs

How do I get a Size 1 (ADA) closer to close against air pressure?

Resolution: If an Size 1 (ADA) closer is set to 5 lbs. opening force, it will only have about 3 lbs. (60/70%) closing force. If the closer will not close against air pressure, but the ADA requirements have to ...:

Can the ND80 / ND12 / ND96 be converted from EL to EU or EU to EL?

Resolution: The electrified ND electrified solenoid driven lock shipped prior to March 14, 2016 can be converted between fail safe (EL) and fail secure (EU) by swapping out the solenoid, sleev...:

Why does the arm of my 4110 EDA touch the door when it is closed?

Resolution: If the closer arm is touching the door, it is because the arm or the closer body is not templated correctly. Confirm dimensions are taken from the proper location and make corrections if needed. :

Can a 8242 be converted to a 8231?

Resolution: :

How do you order the ND series lock with a small format core?

Resolution: The letters GD, HD, BD, or BDC should be put after the lock function. EXAMPLE: ND53BD GD = Schlage SFIC core HD = Construction core BD = Less core BDC = Plastic temporary construction core:

Is the Von Duprin EPT10 required for CX device?

Resolution: The wires in the EPT are larger than the wires in an electric hinge and are less prone to breaking. This is why we recommend the Von Duprin EPT10 with CX device but if necessary yo...:

Will the PT790 work with the ALK?

Resolution: The new exit alarm ALK uses the 24VDC regulated PS902 power supply.:

What is the part number for the springcage for an L9000 lock?

Resolution: The springcage part number is L283-040.:

What data will I need to calculate data bandwidth consumption to poll punches on a biometric F-Series HandPunch?

Resolution: Since most installations of hand geometry readers are not set up to poll punches continuously, the network administrator will need to calculate data bandwidth consumption using speed of transfer ...:

How to program Aux Out Control on the F-Series Handkey

Resolution: let's say you choose auxiliary output 1 to trigger your alarm on a valid handread; this is how you would configure it: as a user with a valid PIN and authority level 2 or higher, ...: