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FAQs

What power supply is required to operate the 6000 series electric strike?

Resolution: Option boards are not required with PS900 series power supplies when using electric strikes. See the list of options below. The PS902 would power up to 5 electric strikes at 24VDC or&n...:

Can you order the old non-modular mortise cylinder?

Resolution: We have completed our transition to the modular design and no longer have the old design.:

What does the H-Series housing and linkage look like?

Resolution: The housing and linkage is what sits underneath the inside escutcheon plate and can be seen in this exploded view. The linkage is what gives the H lock simultaneous retraction. It allow...:

Can the 1 piece top rod for the 33/3527A, 98/9927, 98/9957 device be cut down?

Resolution: The 33/3527A or 98/9927 can be field sized for the actual door height:

How do I order an ND lock less trim on one side?

Resolution: When an ND lock is ordered less trim on one side (e.g. ND70P6 RHO 626 LLL 13-247 10-025 134) the lock will not be supplied with a lever or rose for that side. However, it will still come with...:

Is the latch sold separate on the ND series?

Resolution: Latches are sold separately, see current Pricebook for part numbers.:

What replaced the 40-019 1 inch boring bit?

Resolution: Unfortunately, there is no replaceable bit.:

Is there a way to get a dry contact signal from a Chexit device when it is in alarm?

Resolution: To get a dry contact signal from a Chexit device to monitor the alarm, use the blue and brown wires (do not connect the blue to the red) of the harness connector cable tha...:

How to replace the circuit board or horn on a Guard-X device?

Resolution: See PCB replacement instructions. The horn is part of the board and can only be replaced by replacing the entire board.:

How to wire 873-4TD to have 1 input trigger 2 EL devices?

Resolution: To trigger two EL devices with one access input, wire your input into SC & I1, the first two screw terminals, then jump from I1 to I2 terminals.: