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FAQs

Resolution: The Senior Swing "control box" is not handed. All Senior Swing motor "gearboxes" are handed, both the 2800 Series concealed and 9500 Series surface mounted operators. The 2800 Series "concealed a...:

What parts need to be replaced to switch escutcheons?

Resolution: You need to replace the outside lever and escutcheon assembly, the inside escutcheon, and the escutcheon thru-bolts. The part numbers are specific to the function. Reference the pricebook.:

MA lock case dimensions.

Resolution: See below for commonly requested dimensions on the MA lock. Dimensions not found in other literature have a square around them. CL refers to "Centerline". :

Is the CS200, S200, or S locks available in SFIC?

Resolution: The CS200, S200, and S-Series is not available with the small format interchangeable core option.:

What is the difference between the ND50 and ND53?

Resolution: ND50PD (ANSI F82) Entrance/Office Lock Push-button locking. Push-button locks outside lever until unlocked with key or by turning inside lever. Inside lever is always free for immediate egress. ...:

Can you operate a Doromatic EL 1490 with an LCN power supply?

Resolution: This is not possible. Due to the device's 16 Amp in-rush it would require it's own PS914-2RS which will power 1 or 2 devices.:

What is the 689 finish?

Resolution: The BHMA standard 689 is an Aluminum finish, and is silver/gray in color.:

What LCN closer matches the Sargent 351 CPS?

Resolution: 4040XP/4041 SCUSH:

CO / AD will not lock but proper LED indications are displayed for validated unlock

Resolution: Check the key operation Rotate counter clock wise or clock wise, 120 degrees rotation should be observed for latch retraction in either direction. If the points of latch retraction are g...:

How can you order the AL lock chassis only?

Resolution: The AL chassis and springcages are available by ordering the AL lock less all possible components.Example: AL53LD LLL 626 LLL LLL, lever chassis: