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FAQs

Why does a Chexit device blink once then powers down?

Resolution: If Chexit device LED blink once when you turn the unit on, the External inhibit green wire is not by passed or not connected to the access control normally closed contact. For devices sh...:

What is the part number for the Von Duprin maintenance kit?

Resolution: Von Duprin has a maintenance kit part number 050046-00 and maintenance instruction, part number 941079-00 for 98/99 series devices. There are some common parts between 98/99 series and 22...:

What parts are needed to convert an ND lock from JD to LD?

Resolution: If your current lock is a dual keyed function lock you will also need to order the 40-600 (inside spring cage and lever kit). The 40-600 (inside spring cage and lever kit) will include:spring ...:

Does Schlage offer a rabbetted latch and strike kit?

Resolution: Schlage does offer rabbetted latch and strike kit: Part number, 39-030, for cylindrical locks and deadbolts. Part number, 10-075, for the L9000 mortise locks. Monarch does not offer rabbette...:

what does DA mean on pushbuttons

Resolution: DA - delayed action - once activated holds contsct state for delay time:

What is a 4040-71?

Resolution: 4040-71 is the casting number on the 4041/4040XP door closer cylinder body.:

How do I clear the memory on a CT500?

Resolution: To clear the memory on a CT500 controller, deleting all programming and codes from the controller and resetting to factory defaults, perform the following procedure: 1. ...:

Can dogging be added to a Von Duprin fire rated exit device?

Resolution: No, dogging cannot be added to a fire-rated mechanical exit device. Fire rated devices can be only electronically dogged and drop during fire activation.:

Where can I find templates for the 237L two point latch device?

Resolution: Click HERE for the instruction and template for 237L device.:

How do I purchase just the pushbar trim plate for my Von Duprin pushpad exit device or the entire pushbar assembly?

Resolution: The pushbar trim cannot be purchase by itself for Von Duprin 33/35/98/99 devices, you would have to purchase the pushbar kit, part number PBKIT.: