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Will the Schlage Encode Series Connect to the Eero Router?

Yes, the Schlage Encode series can connect to an Eero router. However, the Schlage Encode series is optimized to communicate over a 2.4 GHz network, and in some cases, the Eero's 5G signal may be too strong, preventing the lock from connecting to the required 2.4 GHz network.

To resolve this issue:

  1. Open the Eero app.
  2. Navigate to Troubleshooting.
  3. Select My Device Won’t Connect.
  4. Choose My Device is 2.4 GHz Only.
  5. Temporarily pause the 5G signal.
  6. Attempt to connect the Schlage Home app to the Wi-Fi network.

If the above steps do not resolve the issue, try creating a guest network in the Eero app and connect the lock to the guest network instead of the primary network.


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