If the keypad numbers on your Schlage Encode Series (models BE489, BE499, FE789) don’t light up when you press the lock icon, this behavior is normal and part of the lock’s design. Here’s how the lock icon functions and why the keypad numbers may not illuminate in certain situations:
To illuminate the keypad numbers, press the home icon located in the lower left-hand corner of the keypad. This will activate the backlight for the keypad, making it easier to see and enter access codes in low-light conditions.
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