Verify that the AD lock reader has been
configured to support the proximity credential format. (Select the Schlage
Proximity format using the HHD / SUS utility)
Confirm the credential has been programmed and encoded with Bit Format / Facility Code / Hot-Stamp data by verifying the printed encoded ID label, similar to: P26A12345-98765
If the keyfob or card has been encoded but the lock still does not
respond, verify if additional credentials do or do not work with the lock.
Keyfobs or cards ordered as initialized but not programmed from us will be marked with a "88I" instead of the encoded ID label. The customer will program Bit Format / Facility Code / Hot-Stamp data into the credentials before use. Schlage - Xceed ID supplied proximity credentials have a minimum 26 bits to maximum 37 bits format capability for encoding.
An initialized only keyfob or card - showing "88I" - will not work on our AD lock readers or any readers for that matter. The credential does not have data in it for a reader to respond to.
(An initialized only credential is like a new formatted hard drive that does not have any operating system installed on it yet, but could have the option to load different versions as required; it is just an available container at that point.)
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