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Why doesn't a PIN code work when I program a CO200 or AD200 with my HHD?

Resolution: When programmed with Schlage Express version 4.0 and higher, a CO or AD offline lock may not respond properly to a 4-digit PIN code.

To correct this, in SMS Express, from the main menu:

Click:

Settings > Program Settings

In the Credentials and Devices Tab:

Ensure “Using only 12-button keypads” is checked.

Enable the 12-button keypad option only if using AD and CO locks exclusively. Do not select this if also using CM or KC locks.

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