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Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"

The E201 message can be ignored and all normal SUS and lock functions will be maintained.  Click "OK " and continue.

  1. Update the Schlage Utility Software (SUS) to version 4.6.0 or higher.  The 4.6.0 SUS version update will be available late Q4/2011. See Schlage.comsupport
  2. Change the Schlage Utility Software (SUS) to version 4.1.1 or previous before this error message was introduced.

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