Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

Why does my ALXV80 retract the latch when I pull up on the outside lever?

Resolution: On ALXV80 (Vandlgard), if the tailpiece is oriented incorrectly (horizontally instead of vertically), this can cause the outside lever to rotate enough to retract the latch. Correct the tailpiece orientation.

If the incorrect tailpiece is used on the ALXV80, this can also allow the outside lever to rotate enough to retract the latch. Check to be sure the correct tailpiece is being used.

DISCLAIMER:

INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.