Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

Why do I get an Error 601 with my SUS/HHD when loading new FW on my AD-Series device?

Allegion introduced a new boot loader, version 2.1, that alters all AD-Series firmware updates

 

The first AD-Series firmware package with the new boot loader 2.1 is AD.A.60.

 

Firmware package AD.A.60 (or newer) can only be installed in an AD-device using SUS 5.0.2 (or newer)

 

NOTE: A boot loader is a small program that downloads or starts firmware execution with a reset or a power up.  Installing the new boot loader the first time in a device will take approximately two more additional minutes than the normal firmware update time

 

Before updating devices to AD.A.60, you must update your HHD SUS to version 5.0.2.  You can find the SUS download and AD.A.60, HERE.


 

If the Hand Held Device reports SUS Error E601 or E900 when attempting firmware updates, you need to update to SUS 5.0.2, see the explanations below or in this Technical Bulletin.

 

 

 



Affected Product:


Starting March 2014 the below AD-Series products were manufactured with AD.A.60 and will require SUS 5.0.2 or newer to update firmware,

All AD-Series products - AD-400/401, AD300/301, AD-250, AD-200/201, PIM400 and PIB300, CT5000, WPR400, WRI400


 

NOTE: The CO-Series products are NOT affected by this change 




DISCLAIMER:

INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.