The troubleshooting tips for the F60 deadbolt is the same as the B60. Make sure the key is not in the lock when installing as well as making sure the bolt is retracted. If the lock will not work upon install uninstall the lock and rotate the drive bar 90 degrees. Reinstall the lock without the key inside the cylinder and making sure the bolt/ latch is retracted. If this does not fix the issue call customer service.
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