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When is a AD-Series or CO-Series product considered "Out Of Warranty"?

ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture.

The mfg date is on the lock stickers AND can be viewed electronically with the HHD through the Lock Properties screen.

The days since installation is only available using the HHD and lock properties screen. 

Day since Install does not show an actual date, because the locks really only count hours of operation.  If a lock is left unpowered for some time … that time is not included in the days since install.

Any “Days Since Install” over 365 should be considered “Out of Warranty” 

Any manufactured date  more than 2.0 years ago should also be considered “Out of Warranty” even if the “Days since Install” may be less than 365 days.

 


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