Schlage only issues RMAs to certified Schlage dealers and distributors. An Allegion account is required to be considered a Schlage dealer or distributor.
If you have purchased a Schlage lock through a dealer such as Amazon, Home Depot, Lowe's, Build.com, etc., any returns must be completed through the respective retailer.
If you have further questions or require additional assistance please click here to contact support.
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