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What can cause batteries to drain quickly on a Schlage Connect?

A couple factors could cause this issue:

  1. The incorrect batteries are being used.
    Schlage only recommends high quality alkaline batteries, such as Duracell or Energizer. 
  2. The battery tray is inserted the incorrect way.
    The Be469 model was designed the the batteries in the tray to face the door when slid in and the connector to go across the top. 
  3. The Z-wave hub is too far away or has a weak connection to the lock. 

If you have trouble, please contact us at 888-805-9837 or email [email protected] for further assistance.


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