Low Battery:
After entering a User Code if a yellow dot is flashing and there is delay before the unit engages the motor, you are seeing a low battery indicator. Replace the batteries. Ensure you are using the correct type of batteries and the battery pack is orientated correctly in the unit.
You may also see a red X appear at the same time as a Green Check. This is also a low battery indicator. Replace the batteries. Ensure you are using the correct type of batteries and the battery pack is orientated correctly in the unit.
To check if your battery tray is installed correctly please click here.
Critical Battery:
A red X or red battery icon above the Schlage logo after every input on the Schlage Encode series locks (BE489/BE499/FE789), Schlage Connect (BE469) or Schlage Sense (BE479) deadbolts typically indicates a critically low battery. Replace the batteries. Ensure you are using the correct type of batteries and the battery pack is orientated correctly in the unit.
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