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What are some of the causes for a wi-fi connectivity issue on a CTE?

1. Weak Wi-Fi signal: The CTE controller may be out of range or have a weak signal due to physical obstructions like walls or floors.

 2. Incorrect Wi-Fi settings: The CTE may be configured with the wrong Wi-Fi network name (SSID) or password.

3. Interference: Other 2.4 GHz devices, or an improper antenna orientation on the gateway, can cause signal disruption.

4. Network blockage: A firewall or DNS filter on the building's network could be preventing the CTE from communicating with the Allegion ENGAGE server.

5. Internet outage


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