*These events apply to Schlage Reader Controller devices only (RC11, RC15, RCK15)
When a credential is deactivated from an active user in an Engage linked Pure Access Cloud tenant, a partial compile of that deactivation is sent to any real-time connected Schlage Reader Controller where that user has grant access permissions. This will appear in history as “Credential Delete Complete” if successful or “Credential Delete Failed” if unsuccessful. If it fails, or if there is no “Credential Delete Complete” event, a compile will be necessary to properly update that device.
*The best practice is to always send a compile in Pure Access Cloud after making changes that impact access.
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