What are “Credential Add” history events in Pure Access Cloud?

*These events apply to Schlage Reader Controller devices only (RC11, RC15, RCK15)

When a credential is enrolled in an Engage linked Pure Access Cloud tenant, a partial compile is sent to any real-time connected Schlage Reader Controller where that user has grant access permissions.  “Compile Queued” and “Compile Send” events will appear in history (again, these are a partial compile only) and be followed by “Credential Add Complete” if successful or “Credential Add Failed” if unsuccessful.  If it fails, or if there is no “Credential Add Complete“ event, a compile will be necessary to properly update that device.

*The best practice is to always send a compile in Pure Access Cloud after making changes that impact access.


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