Trying to update the firmware in IPBridge, getting error: Update coprocessor 2 error.

The IP-Bridge 1.19/1.03 coprocessor firmware (1.03) can be difficult to install. If your IP-Bridge is already at coprocessor version 1.03 it is strongly recommended that you do not attempt to reinstall coprocessor firmware 1.03. You can update the coldfire (1.19) firmware separately from coprocessor firmware. For example, when upgrading an IP-Bridge running 1.17/1.03 firmware you will only want to update the coldfire firmware from 1.17 to 1.19 and do not try reinstalling coprocessor 1.03 firmware.

When using IP-Bridge firmware that has coprocessor version older than 1.03 you will need to upgrade both coldfire and coprocessor firmware. When upgrading, if you do run into an issue where IP-Bridge coprocessor firmware failed to install on one or more coprocessors, where you get the ‘update coprocessor error’ and the coprocessor firmware version shows as a “?” in Isonas Configuration Tool after the update, you will need to install coprocessor firmware again but skip the IP-Bridge coprocessors where 1.03 was already successfully installed. You can skip coprocessors where 1.03 has successfully been installed by deselecting the ‘All Coprocessors’ selection in the Firmware Update window of the Isonas Configuration Tool and then selecting only the coprocessors where 1.03 has not already successfully been installed. It will likely take several installation attempts to get firmware 1.03 installed successfully on all coprocessors.

Please call Isonas Product Support at 877-671-7011 option 2, option 2, option 3, if you run into any issues when upgrading IP-Bridge firmware.