Are you experiencing difficulty pairing your Schlage Arrive Smart Lock to your Wi-Fi network? This issue is often caused by an unsupported Wi-Fi password format, and the lock provides visual and audible feedback to confirm the problem.
When attempting to pair your Schlage Arrive Smart Lock to Wi-Fi, the lock’s keypad will flash red X three times, accompanied by three beeps. This indicates that the lock was unable to connect to the network due to a problem with the Wi-Fi password or other network-related settings.
To resolve the issue, update your Wi-Fi password to meet the following requirements:
Once the Wi-Fi password has been updated, attempt to pair the lock again. If successful, the entire keypad will light up blue for 2 seconds, and you will hear three alternating beeps confirming the connection.
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