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To Perform a Factory Default Reset - Schlage Sense Smart Deadbolt (BE479)

When should you perform a Factory Default Reset (FDR)?

  • If you move the lock from one door to another door, then you need to restore default settings, move the lock to the new door, and then set up the lock again.
  • If you move the lock from one Apple HomeKit home to another, then you need to restore default settings.
  • If you set up your lock via HomeKit and would like to add an Android device, then you need to restore to default settings and re-pair your lock with your Schlage Home app via the Schlage System.
  • If you have forgotten your Programming Code, you can restore the default codes.
  • If you have set up your lock using the mobile app and would like to force the lock to unpair from all mobile devices, erase all codes and restore the factory default settings and default codes.

Note: This will DELETE all codes and restore the factory codes and local lock settings. Ensure the factory default user codes are available. All user codes and any custom programming codes will be erased by the FDR process. The default User Codes and Programming Code can be found on the back of the inside assembly and the back page of the user guide. For more information on finding your default programming code, visit this FAQ.

Using the app to restore settings? Use the app to delete the lock. The app will attempt to return the lock to factory default settings. If successful, the touchscreen will flash the green check mark. Continue to step 5 below.

 
Schlage Sense Factory Default Reset
 
  1. Disconnect the batteries. See how to replace the batteries here.
  2. Press and hold the outside Schlage button.
  3. While holding the outside Schlage button, reconnect the batteries.
  4. Release the outside Schlage button. If the FDR is successful a checkmark will flash 3 times.
    *If you are moving the lock to a new door, install the lock on that door before continuing.
  5. To check that the lock was reset, press the outside Schlage button and enter one of the default access codes.
  6. If the reset was successful, the lock will perform a setup routine. Wait until the bolt stops moving. The reset and setup are complete.


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