Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

The reader LEDs on my CT5000 system do not indicate access when a valid credential is presented, even though the relays respond as expected.

Resolution: The CT5000 may not provide complete LED control for all readers. For highest level of compatibility, the reader should be configured with its LEDs OFF.

The user should consult the reader manufacturer for instruction on reader configuration.

Schlage/XceedID Proximity and Multi-Tech readers are configured using LED Configuration Cards.

DISCLAIMER:

INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.