Please check the Access Point setting in Pure Access Cloud or Pure Access Manager.
If the ‘ASM’ option is selected for this Access Point it is likely that this Advanced Security Module (ASM) has lost sync with its Reader Controller.
Please follow the steps below to reset the ASM module.
To reset an Advanced Security Module (ASM) locate the reset pinhole on the same side of the ASM as the two LEDs (one LED is constant red showing 12vDc power and the other will flash green when the ASM relay is triggered).
Insert a paperclip straight-down into the pinhole and press-down the reset button (you can feel the button depress) until the LED showing relay activity turns green and then goes out again (about 5 or 6 seconds).
Go through the pairing process in the Pure Access software.
Test that the ASM is reset and paired with the reader-controller by scanning a valid credential or by sending an Admit command through Pure Access. The reader-controller will turn green for the set latch interval and the relay activity LED on the ASM with also flash green when paired correctly with the reader-controller.
The Advanced Security Module (ASM) was previously called an External Door Kit (EDK).
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