The pcProxAPI.dll (version 7.1.2.0) may cause Windows to hang when “Users” is selected in SMS Express 4.1.1. To resolve this issue, navigate to:
C:\Program files\Schlage Security Management System Express folder,
delete the pcProxAPI.dll (version 7.1.2.0) and replace with pcProxAPI.dll (version 7.0.3.0).
See attached SMS 4.1.1 Users menu issues PDF file for full instructions for Windows XP and 7.
SMS 4.1.1 Users menu issues PDF
Click on file in Notes field below to download the file that resolves the "Users" issue in SMS Express 4.1.1.
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