Are you seeing a "Lock Jammed" notification or encountering it in your history log within the Schlage Home app? This issue is typically caused by an obstruction when the deadbolt extends into the strike plate or retracts back into the lock. Follow these steps to troubleshoot and fix the problem.
If ensuring the door is fully closed does not resolve the issue, you may need additional troubleshooting steps. For comprehensive guidance on addressing "Lock Jammed" errors, please click here.
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