After an invite expires, the invited user can follow the "forgot password" process to create a password and gain access.
Visit living.zentra.co in a web browser.
Enter the email address that was invited into the “Email Address” field and click “Continue”.
When you reach the second screen that asks for the password, follow the “Forgot Password” link.
Follow the instructions in the reset password email to set a password for your user account
Once completed, should be able to log into the Zentra mobile app with your new password.
The same procedure can also be followed if a "forgot password" email expires.
Here is a link to the section of the manual that covers this topic:
https://manual.living.zentra.co/zentra-product-manual/1/en/topic/forgot-password
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