My push button actuator works intermittently.

The switch could be wearing out from fatigue and may need to be replaced, but it may be worth troubleshooting the following: 

  • The push plate may have shifted in its mounting box, not allowing for a good switch contact, readjust the push plate.
  • Check the wiring for broken wires and secure wiring connections at the switch, operator, and wiring in between. Make sure the wiring is terminated at the switch on the NO and COM terminals. The NC terminal should not be used.
  • The activation may be wired into an access control system which is designed to block signals to the operator after hours...the access control system should be checked.
  • If it is wireless activation, the transmitter battery may need replacement or the receiver is having difficulty receiving the transmitter signals. 
    • Make sure the transmitter is not installed in a metal box, such as a double gang electric box. 
    • Check that the wireless receiver has both dip switches in the "off" position (toward 1 and 2), has power, and is working properly. 
    • Finally, there could be interference from another source of radio signal, such as WiFi. Try to re-position the wireless receiver, making sure the green antenna is out of any metal enclosure, to get a better signal from the transmitter.



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