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Latch will not go far enough to keep the door closed.

When this happens you need to make sure you are using the correct latch backset. The "backset" being the length from the center of the hole to the edge of the door frame. Our latches are adjustable to 2-3/4 and 2-3/8. Try putting the spindle through the other bracket on the latch and see if this makes it close.

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