Is it possible to update NDE and LE locks and without going to site?

The Engage platform does support off-site overnight updates.

This update does require that locks are set with proper working Wi-Fi settings and are communicating to your local Wi-Fi access points.

Using the Engage web portal, from anywhere, you can make changes to Users and Credentials and access.  Those changes will be updated at Engage locks during the Engage servers overnight update.

This typically takes place between midnight and 3am each day.


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