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Is it possible to determine how the lock was connected in the Alexa app?

How to Determine How Your Keypad Was Connected to Alexa

  1. Open the Alexa App:

    • Launch the Alexa app on your mobile device.

  2. Navigate to Device Settings:

    • Go to the "Devices" section located at the bottom of the screen.
    • Find and select your lock from the list of connected devices.

  3. Check Connection Details:

    • Once you have selected your lock, go to the "Settings" section for that device.
    • Look for the “Connected via” information. This section will indicate how the lock was paired or set up.

  4. Understand the Connection:

    • For example, if it shows “Connected via Schlage,” this means the lock was paired to the Schlage Home app and linked through the “Works With” section of the Schlage Home app.

By following these steps, you can easily determine how your keypad was connected to Alexa. 


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