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How to restore factory settings for Schlage Touch Keyless Touchscreen (FE695/BE375)

If you lose or forget your Programming Code, you can restore the factory settings, which will restore the default Programming Code. It will also reset all options to the factory settings. 

Warning! Locate the default Programming and User Codes on the front of your user guide or the back of the touchscreen before beginning. Default Programming and User Codes will be restored. All existing User Codes and current Programming Code will be erased. Customer Service cannot retrieve lost default codes. Do not restore factory settings unless you can locate the default codes.

Follow the steps below to restore factory settings:

  1. Disconnect the battery
  2. Press and release the Schlage button
  3. The following steps must occur within 10 seconds:
    • Reconnect the battery. The indicator light will light green for one second
    • Then press and hold the Schlage button until the indicator light is green and the lock beeps
  4. Try entering one of the default user codes. If it does not unlock the lock, start over at step 2

Once you’ve done this you can change the Programming Code to a personalized number. See page 11 of the User Guide for information on programming your lock.


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