A door latch that doesn't retract properly can be frustrating and inconvenient. If you find yourself having to turn the knob or lever to close the door, it's time to troubleshoot and fix the issue. This guide will help you identify common causes and solutions for a latch that won't retract.
Cause: The strike plate may not be aligned with the latch, preventing it from retracting smoothly.
Solution: Check the alignment and adjust the strike plate as necessary. You may need to reposition it slightly by loosening the screws, aligning it correctly, and then retightening the screws.
Cause: Loose screws or hardware can cause misalignment.
Solution: Tighten any loose screws on the door hardware, including the latch, knob, or lever. Ensure everything is securely fastened.
Cause: Over time, components can wear out, affecting functionality.
Solution: Schlage locks come with a Limited Lifetime Mechanical Warranty, submit a warranty claim to recieve a request a replacement latch.
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