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How to find network information on Apple and Android devices

The Schlage Encode Smart WiFi Deadbolt and Schlage Sense Smart Deadbolt require a WiFi connection for full functionality. If using the Schlage Sense lock, you will need the Schlage Sense WiFi Adapter or HomeKit-compatible device for remote access.

  • iPhone: Manually check for and install a carrier settings update for your iPhone here.
  • Android: Manage advanced network settings on your Android device here. Options my vary by phone and Android version.

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