How to enroll credentials using the Engage Mobile App

Enroll a credential to your User
- Select the “User” ICON at the bottom of the screen
- From the “Manage Users” screen
       Select the User Name you want to add the credential to
- Under User Configuration, click on “Credentials” from the list
- Select the”+” sign in the top right corner
- You will see a list of “Available Enrollment Readers”, then Select the lock you want to use as a credential reader (the lock you are in front of)
- You will see the RED LED flashing on the selected lock.  Present the credential to be enrolled within 10 seconds
- You will see the credential value was read and assigned
- Select “SAVE” to complete the process
- Under User Information - Manage access, click on Devices, click on each door you want to Assign Access to
- Sync to each lock you have assigned access to, that will update the lock.
 
REPEAT the PROCESS for EVERY credential ASSIGNMENT
 
You can also click here for a detailed document with screen shots.
 
You can click here for our YouTube video on how to add the credential.

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