Log into the Engage Software on your mobile device:
1. Open the Devices screen
2. Find the device you want to delete in the list
3. iOS: Swipe left on the device name to show the Delete button. Then tap the Delete button.
Android: Tap and hold on the name of the device you want to delete. Then tap the trash icon in the upper right corner.
4. The device will no longer be listed in the Devices screen.
Remember to factory reset the lock otherwise you cannot add it to any site.
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