How do I contact Allegion Customer Service or Technical Support?

You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email.

To contact by phone: call 877.671.7011

 Select option 1 for Customer Service 

 Then select your specific product category:

  •  Option 1: Mechanical Locks & Keying Systems by Schlage, Falcon or Dexter
  •  Option 2: Electronic Locks, System Components, Biometrics, Readers or Credentials
  •  Option 3: Exit Devices by Von Duprin, Falcon or Dexter
  •  Option 4: Closers by LCN, Falcon or Dexter
  •  Option 5: Doors and Frames by Steelcraft or Republic
  •  Option 6: ProExpress and Fast Track
  •  Option 7: Accessories by Ives, Glynn-Johnson or Zero

 

or Option 2 for Technical Support

Then select your specific product category:

  •  Option 1: Mechanical Locks & Keying Systems by Schlage, Falcon or Dexter
  •  Option 2: Electronic Locking Products, AD, CO, NDE, LE, Control, Express, Engage or Multifamily Solutions 
  •  Option 3: Exit Devices and Electronic Strikes by Von Duprin, Falcon or Dexter
  •  Option 4: Closers and Automatic Operators by LCN, Falcon, or Dexter
  •  Option 5: Doors and Frames by Steelcraft 
  •  Option 6: Readers and Credentials, Biometrics or System Components such as Maglocks or key switches by Schlage or Locknetics
  •  Option 7: Accessories, Decorative Hardware or Sealing Systems by Ives, Glynn-Johnson, Zero, Advantage

 To contact by email:

 For Sales Support (All Product Lines and Regions) - email: support@allegion.com 

 For Technical Product Support (emails are product category specific):

NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code from which you are calling. You can also email ContactUs@allegion.com 


DISCLAIMER:

INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.

Other users ask

Question