How do I assign a user to have web access in Pure Access Cloud?

Resolution:

Pure Access Cloud

On the Users page in Pure Access Cloud, click the action icon (3 vertical dots) to the far right of the user’s name that you want to invite and then click on ‘Manage Web Access’.

Click the Web Access slider to activate web access, enter the email address for that person, chose a web access user role (Administrator, Human Resources, Operator or Custom) and select permissions only if using the Custom user role. Click ‘Next’ and chose ‘None’, ‘View’ or ‘Manage’ for each Area.

When finished with Area Access click ‘Send Invite’ to complete the invitation process. The user will receive an email with instructions for setting a password. Please check junk/spam folders if this email doesn’t arrive in the user’s mailbox. The email will be from [email protected] and may need to be cleared by your email administrator if the email hasn’t appeared in the inbox or junk/spam folders.

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Pure Access Manager

On the Users page in Pure Access Manager click on the name of the person you wish to invite. Enter their email address for this user in the ‘Web Access Email’ section. Click ‘Edit User Role’ and chose one of the Predefined User Roles with predefined permissions (Administrator, Human Resources or Operator) or chose the Custom user role and assign the desires permissions. Click on the ‘Invite Web User’ icon to  send the invite.

Note that email must be correctly configured in Pure Access Manager for the invite email to be sent to the user. Click here for the online user guide section regarding setting up email for Pure Access Manager.