How can I search for who a credential is assigned to when site has an MT20W reader?

Log on to the Engage web portal at https://portal.allegionengage.com/signin.

On the upper menu, select the Advanced menu. Select the Credentials tab.

Enter the exact badge id numbers after the dash in the Badge ID Search field and click on the magnifying glass icon.

If the credential was enrolled using the MT20W, Username and Badge ID Number would appear showing whom it was assigned to.

If the credential was enrolled at the door, you will not be able to search.


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