How can I downgrade firmware on an Engage device?

Only one Control version lock can be downgraded.

Control devices that are programmed with Firmware 03.15.01 can be downgraded to any version.

Here are the versions that you CANNOT downgrade from as of 01/2026

ControlB devices that are programmed with Firmware 04.17.01 cannot be downgraded below 04.11.02
CTE devices that are programmed with Firmware 01.11.03 cannot be downgraded below 01.11.03
GWE devices that are programmed with Firmware 01.68.02 cannot be downgraded below 01.68.02
LE devices that are programmed with Firmware 01.16.02 cannot be downgraded below 01.16.02
LEB devices that are programmed with Firmware 03.18.03 cannot be downgraded below 03.17.01
NDE devices that are programmed with Firmware 02.21.01 cannot be downgraded below 02.19.xx
NDEB devices that are programmed with Firmware 03.18.03 cannot be downgraded below 3.17.01


DISCLAIMER:

INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.