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Encode Plus Batteries are Draining Rapidly

The expected battery life for the Schlage Encode Plus is 6 months. If your batteries are not lasting 6 months before requiring a change, these are the most common causes:

  • Using Lithium or Low-Quality Batteries: These types of batteries may not provide optimal performance for the lock.

  • No Wi-Fi Connection or Weak Wi-Fi Signal: A lack of connection or a poor signal causes the lock to continuously search for a network, draining the battery.

  • Dual Pairing with Schlage Home App and Apple HomeKit: While the Encode Plus can pair with both the Schlage Home app and Apple HomeKit, doing so means the lock communicates with both the Schlage Cloud and Apple Home. This dual communication significantly increases battery consumption.

Thankfully, there are solutions for each of these issues to help optimize battery life and ensure smooth operation.

Improving Battery Life in the Encode Plus

1. Replace Batteries

  • If you are using lithium or low-quality alkaline batteries, replace them with name-brand alkaline batteries. This change should significantly increase your lock's battery life.

2. Restore Your Lock's Wi-Fi Connection

A weak or missing Wi-Fi connection can cause the lock to continuously search for a network, draining the battery.

Follow these steps to restore the Wi-Fi connection:

  • Open the Schlage Home App

  • Locate and select the lock experiencing battery issue

  • Tap the settings icon located in the bottom left corner of the screen.

  • Select "Wi-Fi Settings" from the menu.

  • Tap "Select Different Network" at the bottom of the screen

  • Select your Wi-Fi network from the list.

  • Enter the network password to connect.

Perform a Soft Reset:

  1. Retract the Bolt.
  2. Remove the Battery Cover.
  3. Remove the Battery Tray.
  4. Keep the battery tray removed for 10 seconds.
  5. Reinsert the battery tray back into the compartment, ensuring it is securely seated and connected.
  6. Extend the bolt to the "locked" position.
  7. Retract it back to the "unlocked" position.
  8. If your lock is paired to the Schlage Home app or any other 3rd party app logout from the app and then log back in; the lock's data is stored in the cloud and will not be lost.

By restoring the Wi-Fi settings, the lock will stop continuously searching for a network, conserving battery life.

3. Resolving Dual Connection Battery Drain Issues

When the lock is paired with both Apple HomeKit and the Schlage Home app, it communicates with both the Schlage Cloud and Apple Home, leading to faster battery depletion. To optimize battery performance, it is best recommended to delete the lock from both applications, perform a factory reset on the lock, and then pair it with only one app—either the Schlage Home app or Apple HomeKit.

Steps to Remove Connections and Reset the Lock:

Remove the Lock from Apple HomeKit:

Remove the Lock from the Schlage Home App:

How to Delete a Lock from the Schlage Home App

 

Factory Reset the Lock:

Factory Reset a Schlage Encode Lock

After the reset, pair the lock with only one app.

By ensuring the lock is connected to only one app, unnecessary communication will be eliminated, significantly extending battery life.

If you are still experiencing rapid battery drain after preforming these steps, click here to submit a ticket. 


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