Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

Credentials with proper access rights in Schlage Express will not allow access to the lock.


  • Schlage Express allows for an activation and expiration date to be assigned to users in the software, The will restrict the there access regardless of credential out side of that time period   If no activation or expiration dates are assigned to a user and they have been assigned credentials, all credentials have access authorized doors that day. 
  • User has been assigned to a time zone restricting access for that time of day.
  • Lock is on a secure Holiday schedule
  • Lock is in a freeze lock out mode
  • Reader is not working


DISCLAIMER:

INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.