Can the IP address filtering cause issues connecting the Schlage Encode to the network?

The Schlage Encode can be impacted by the networks IP address filtering. If you are experiencing commissioning errors when connecting the lock to Wi-Fi we recommend that you disable IP filtering and try the pairing steps again. 
If you are still experiencing issues, please call us at 888-805-9837 or email [email protected] for assistance. 

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