Can an end user take control of their factory master keyed system?

LOCKED DOWN TO TECH SUPPORT

An end user can choose to take over the maintenance of their master key system.  

For end user customers who no longer want their master key system to be factory maintained, we will do the following;

  • Provide end user with bitting list and pinning chart at no charge
  • Provide end user with KBA and SOP if requested.  
  • Add a note to the Structure that states, “SYSTEM IS NO LONGER ALLEGION MANAGED PER (customer name/Allegion rep name)”
  • Inform the customer of the following three things
  1. This process is not reversible
  2. Structure number can no longer be referenced
  3. All future orders will need to be submitted as if they are Dealer Specified Combination orders – providing all relevant keying information (bittings, key symbols, keyways, etc.) to Allegion on the PO
     

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