Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

Can an end user take control of their factory master keyed system?

LOCKED DOWN TO TECH SUPPORT

An end user can choose to take over the maintenance of their master key system.  

For end user customers who no longer want their master key system to be factory maintained, we will do the following;

  • Provide end user with bitting list and pinning chart at no charge
  • Provide end user with KBA and SOP if requested.  
  • Add a note to the Structure that states, “SYSTEM IS NO LONGER ALLEGION MANAGED PER (customer name/Allegion rep name)”
  • Inform the customer of the following three things
  1. This process is not reversible
  2. Structure number can no longer be referenced
  3. All future orders will need to be submitted as if they are Dealer Specified Combination orders – providing all relevant keying information (bittings, key symbols, keyways, etc.) to Allegion on the PO
     

DISCLAIMER:

INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.