When enrolling proximity credentials into SMS Express 4.1.1 and later with a CRP-2 enrollment reader, the proper bit format for the credential must best selected in the radio buttons on the right-hand side of the card screen.
If reading in 37 bit cards, ensure the radio button is set to 37 bit. If the radio button is set to 26 bit and it is a 37 bit card, a number will be read but the system will generate an incorrect 16-digit number.
Also, the procedure is to present the card to the CRP-2, the CRP-2 will blink green and beep, then click on the Read USB button in SMS Express.
This issue should be resolved with SMS Express version 4.2, Date TBA.
INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.
YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.