Battery performance and Wi-Fi signal strength for the Encode Lock (BE489, BE499. FE789)

The strength of your Wi-Fi signal, as measured by the lock, can affect the battery life of your Schlage Encode lock. To see the strength of the signal reaching your deadbolt, view your Wi-Fi Settings in the Schlage Home app.

Because of its built-in Wi-Fi, the Schlage Encode lock will work to remain connected to your network at all times. A Wi-Fi signal that is weak or obstructed may cause the lock to frequently search and reconnect with your network, putting a strain on the battery and reducing its life. Battery performance may also be reduced if you turn off your home Wi-Fi and do not disconnect your lock from your network, causing it to continue to search for a signal.

The following may help improve battery life affected by Wi-Fi signal strength:

• Position your router closer to your lock. Ideally this will also remove any obstacles such as walls or other concrete, brick or metal barriers potentially blocking the signal.
• Use a Wi-Fi extender to improve the signal’s strength.

If you’re still experiencing battery performance issues, contact Customer Support. Please have the email address used to set up your Schlage Home account and your router manufacturer and model number available. Router information can typically be found on the bottom or back of the device.

For more help programming and using your Schlage Encode lock, visit the Schlage FAQ page.